Melbourne family’s volcano nightmare: One daughter missing, one severely injured, dad flown to The Alfred

Four days ago, Marie Browitt waved off her husband and two daughters from their cruise ship as they headed off on a day trip to White Island.

On Thursday, Marie was at the bedside of her severely injured daughter Stephanie, while her husband Paul was being treated in the burns unit at The Alfred hospital in Melbourne after being flown back from New Zealand in a serious but stable condition.

Her youngest daughter Krystal, who had just celebrated her 21st birthday, remains missing, presumed dead on White Island after the volcano erupted.

Krystal Browitt is known for her gentle nature and love of animals. Credit:Facebook

Krystal's body might be recovered on Friday when police begin a search of the still-rumbling active volcano.

Stephanie and her mother were expected to be brought back to Melbourne on an emergency flight from Christchurch on Thursday evening.

The family of four from Craigieburn in Melbourne's north was on the Ovations of the Seas cruise ship which left Sydney on December 4 for a pre-Christmas trip across the Tasman.

Krystal Browitt is missing on White Island.

"I remain hopeful that Krystal Browitt and other people currently listed as missing may still be reunited with families and loved ones," Mr Scully said.

"Stephanie Browitt, Krystal's sister and a 2014 graduate, has also been affected by the eruption and we pray for the recovery of her health."

Woolworths – which employed two more of the New Zealand disaster's victims, Jason Griffiths and Richard Elzer – released a statement on Wednesday saying its "thoughts are with our team members' loved ones at this difficult time".

The company said it had contacted Krystal's partner and offered financial assistance to cover travel costs to New Zealand.

"We're also offering our support to their colleagues, who are understandably shaken by the news."

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