A FORMER Greggs employee has revealed what it’s really like to work at the popular food chain, plus all the other intriguing behind-the-scenes secrets.
A TikTok user, whose profile is @smellyruggdale, uploaded a video on the social media platform titled: “Things I can say about Greggs now since I don’t work there anymore.”
The former team member then lifted the lid on everything – from how they cook the food to the item that you can take as many as you want of for free.
She started off with some hidden facts about the popular savoury items on offer – from sausage rolls to the famous steak bake.
She revealed: “All the savouries come frozen and the cookies come frozen too but we cook them on the day, it’s all fine.
“When we put the sausage rolls in the oven, they’re obviously frozen and so thin. When we put them on the tray, they expand and are all stuck together.
“Sandwiches are made fresh on the day [too], they’re fine.”
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The 18-year-old went on to explain that the condiments on offer, including ketchup and mayonnaise, don’t come with a price tag.
She added: “The sauces in the hot unit are free, just take as many as you want, they’re literally free.
Meanwhile, some of the sweet treats' packaging apparently contains its own secret code that you can now crack.
She explained: “If you get a pack of cookies, a pack of 4, look at the back [of the packet].
“It will have a number circled from 1-7. That’s the days of the week. The fresher you want them, get them at a later date.”
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The former Greggs worker also shared how the staff are constantly on-the-go behind the counter thanks to the shop’s special rules.
She continued: “We have a two minute policy where we have to serve one customer within two minutes.”
Speaking of the customers, the social media user had a lot to say – including how many customers get annoyed when they discover there are no hot sausage rolls.
“We get screamed at for serving cold food every single day – it’s not a hot unit, go somewhere else!”
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She added there was a particular type of customer that she dreaded every day, as she said: “Builders that come in are disgusting, they’re actually gross.”
However, the clip, which has been liked over 156,000 times, goes on to give a special shout out to Greggs cleanliness and staff perks.
The TikTok user, who said there was a strict ban on giving out free food, said: “Everything is cleaned daily – the ovens, the toastie machine, the coffee machine – they’re all cleaned.
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“If we’re closing we get a £1 magic bag. We also have stales, which is stuff for throwing out that day, so we can’t sell donuts or sandwiches, chicken goujons or fries.
“So we have to throw them out and the staff can just take bags full of stuff for £1.”
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