ROYAL fans have been left fuming after being told they had won tickets to the coronation concert – only to be left disappointed.
Those who wanted tickets had to enter a ballot, with the expectation that tickets would be allocated to people across the country.
But many received an email around lunch time congratulating them on winning tickets – only to be told that they were no longer available or sold out.
They were told to claim them before a certain point, but even when they were well within the time frame the tickets were still not available.
Social media users have taken to Twitter to share their annoyance atTicketmaster for the confusion.
One person said: "Click here by the 26th April at 12:00 otherwise your tickets will be reallocated! I clicked the link in less than 30 mins for it to say sold out?"
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Another added: "I'm another one to add to this list. I've tried for a hour in case the system was down. I had the email to say I had been successful for the disabled ticket ballot. I was so excited."
Many pointed out that the email even congratulated them, and said Once again 'we look forward to seeing you on Sunday 7 May.'
Another said: "It wasn’t meant to be first come first served !! People will have booked trains hotels etc assuming they have their tickets and 48hours to claim AS PER EMAIL"
People have been calling on Ticketmaster to apologise and clear up the confusion.
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A spokesperson from Ticketmaster said: “Everyone who was successful in the two main ballot rounds for the Coronation Concert was offered a guaranteed pair of tickets, provided they claimed them within three weeks.
"Today, any unclaimed tickets were released on a first-come, first-served basis to those who had previously applied to the ballot (and were unsuccessful). These inevitably went very quickly.”
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