‘Shame on you!’ Shopper blasts male Lidl worker for ‘humiliating’ mother and daughter as they tried to buy sanitary products
- A male member of staff at Wells Lidl supermarket embarrassed two women
- He ‘humiliated’ the mother and daughter buying period products at the store
- READ MORE: Mother slams Merseyside Lidl for ‘barring her’ from buying 100 cucumbers amid fruit and veg shortage
A shopper has blasted a male Lidl worker who ‘humiliated’ a mother and daughter as they tried to buy sanitary products.
The incident occurred at the supermarket’s branch in Wells, Somerset, earlier this month.
In a viral Facebook post, a shopper, who witnessed the incident, explained how both the anonymous mother and her daughter were in need of the products.
But when they got to the checkout, the man on the till – who was given the fake name ‘Harry’ – told them they had exceeded the limit for a single transaction.
They explained: ‘He deemed it acceptable to shout to the back of the queue, in a very hectic shop, that what they were buying wasn’t “allowed” to be purchased.
Other shoppers in the Wells’ budget supermarket branch were left shocked after a member staff on the checkout shouted at the mother-and-daughter duo in front of waiting customers that the number of products they could buy were limited
‘He kept shouting “you can’t buy any more than 12”, “you won’t be served here.”‘
The Facebook user claims the mother and daughter were not trying to buy more than 12 products – prompting the parent to she ‘politely’ tell him that they were not in breach of any rules.
They continued: ‘He continuously repeated himself becoming more and more aggressive, totally embarrassing the mother and daughter more and more each time he did so.’
‘Whilst this was happening everybody who were queuing at the other tills had turned to look at what was going on, causing yet more unnecessary embarrassment.’
In order to avoid further humiliation, the Facebook user claims the mother moved to a separate queue – where they were served by a female staff member.
They added: ‘[They were then] served perfectly, no questions asked. They were, in fact, served by the deputy manager.
”The mother raised her concerns with what had just happened and she apologised on his behalf, whilst he decided to again raise his voice to defend himself.
‘The teenage daughter said had she had been on her own she would have put down the sanitary products that she needed and left crying due to immense embarrassment and would have just “gone without”.’
Lidl has apologised after two women were ‘humiliated’ by a male member of staff in a Somerset branch. The two women, believed to be a mother-and-daughter duo, were buying period products in the Wells branch last weekend
Shocked customers took to social media to share their disgust at the man’s actions, calling him out for ‘humiliating’ the mother and daughter
The shocked customer ended their post: ‘This is in no way, shape or form acceptable. Nothing will ever change unless we all challenge the stereotypes, the stigma, the taboos surrounding menstruation.
‘How dare this man feel it acceptable to not only question but completely humiliate a mother and daughter.’
Lidl has now apologised and said re-training is being provided to prevent future incidents.
A spokesman for Lidl told Somerset Live: ‘We were extremely sorry to learn of this matter and would like to sincerely apologise to the customer.
‘We always aim to deliver a welcoming and positive shopping experience and were therefore incredibly disappointed to learn that we fell short on this occasion.
‘The matter was immediately escalated to management and we can confirm that re-training is being provided to help ensure that it does not happen again.’
MailOnline has reached out to Lidl for comment.
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