Father’s shock as ‘Evri courier scans his parcel as delivered at a nearby shop before walking away with it himself’
- Tony Nguyen, 50, had been away from his home in Dagenham, East London
- The package was £22 delivery from Temu for his daughter, Megan
- Have you had a parcel nightmare? EMAIL [email protected]
A father was left shocked when an Evri courier was caught on CCTV walking off with his daughter’s parcel.
Tony Nguyen, 50, could not believe his eyes when he saw the footage from his neighbour’s shop of a man believed to be an Evri employee walking off with the package after scanning it as delivered.
The father had been away from his home in Dagenham, East London, when he was pinged a notification that the parcel had been dropped next door.
Mr Nguyen had been expecting a £22 package from online shopping megastore Temu for his daughter, Megan, and received the message as proof of delivery.
The photo showed two orange parcels on the counter of the shop with a shop employee resting one hand on another person’s delivered parcel.
But when he went to the store on Wednesday, August 2, he was told it was not there.
When he viewed the CCTV footage he found the driver had seemingly pinched it himself.
The footage shows a man wearing an orange gilet and white t-shirt – believed to be the Evri courier – holding one parcel in his hand with another on the counter.
He then appears to scan the packages before walking off while still grasping the parcel in his hand.
Have you had a parcel nightmare? Email [email protected]
A man wearing an orange gilet – believed to be an Evri courier – can be seen in CCTV scanning the parcels at a shop in Dagenham, East London, before walking off with one in his hand
Tony Nguyen, 50, received a notification saying the parcel had been delivered. He was waiting for a £22 package from Temu for his daughter, Megan
Mr Nguyen said Evri had opened a case to look into the matter but he had not heard anything since.
He took to social media six days later on Tuesday, August 8, to share the footage, writing: ‘[Evri] driver walking away with one of my parcels, after delivering both my parcels to a neighbour and sending me pictures to confirm both parcels have been delivered.’
The post received dozens of likes and comments as many people shared their divided opinions after seeing the footage.
Diarmuid Griffin wrote: ‘See, all robbing b****s and nobody in Evri gives two f***s.’
Glyn Kirpalani said: ‘How can he steal it from a shop if he delivered it to your neighbour? Confusing.’
Sam Lou added: ‘Thieving b*****d.’
Ryan Terence wrote: ‘Why would he nick a Temu parcel, FFS?’
Speaking on Monday, Mr Nguyen said: ‘We run a small business and sometimes we get our parcels dropped at the neighbour’s.
‘On this occasion, there were two parcels as shown in the post. One was the neighbour’s and the other was my daughter’s.
‘She received a picture notification that the parcel had arrived as shown in the photo. When she went over to collect it, the neighbour stated that they didn’t have any parcel for her.
‘She then showed the confirmation picture. When they checked the CCTV, it showed the driver taking the parcel and walking out the shop.
‘The neighbours are a big store and has many staff. I did notify Evri via their chatbot. As usual, that was the end of it as it kept coming up as “item has been delivered”.
‘Evri sent a email saying that a case has been opened and that was it. I sent a reply stating that I have CCTV, no reply.
‘I found a business phone number for them and spoke to a human. That got nowhere. They kept telling me I need to go online and speak to the chatbot.’
The MailOnline has contacted Evri for comment.
Have you had a parcel nightmare? Email [email protected]
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