MELANIE Hall's family have spoken on the devasting impact her death.
Here's everything we know about Melanie's parents Steve and Patricia, and her sister Dominque.
Who are Melanie Hall's parents Steve and Patricia?
Steve and Patricia are the parents of Melanie Hall.
In June 1996, 25-year-old Melanie vanished without a trace after a night out in Bath.
Her remains were tragically discovered in a bin bag on the edge of the M5 motorway in October 2009.
Prior to her disappearance, Melanie had got a job working at the Royal United Hospital in Bath where mum Pat was a nurse.
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In July 2016, Steve and Patricia offered a £50,000 reward for any details that would lead to the conviction of Melanie’s killer — and that sum was matched by The Sun.
Three years ago, Steve, who is an artist and teacher, also made an appeal in this paper for more information.
Despite the high-profile nature of Melanie's murder, her killer has never been found.
Steve now hopes a documentary on Channel 5 titled Body in the Bag: The Murder of Melanie Hall, will lead to more people coming forward with information.
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Steve, who lives in Bradford on Avon, near Bath told The Sun: ''The bit we fear is how she felt at the time.
''As a father you want to be there for your children, particularly in a time of crisis.
''I wasn’t there and I just hope she didn’t suffer too much.''
Steve and Melanie’s mum Pat have never given up hope of finding the killer.
Who is Melanie Hall's sister Dominique?
Melanie Hall's sister Dominique was 27-years-old when when her sibling disappeared following a night out at Cadillacs nightclub on June 9, 1996.
Mother-of-three Dominique last saw her sister at her mum and dad's home on the Friday prior to her disappearance.
Dominique said she was in a "sisterly strop" with Melanie as her younger sibling wanted to meet up with her new boyfriend rather than stay for the BBQ.
But her resentment was quickly forgotten as she watched Melanie leave looking "pretty and happy" in a pink, flowery skirt.
Dominique said: "I can still see it now."
Ahead of the Channel 5 documentary Dominique told The Sun Online about her own torment at her killing.
She said: "I feel really cross that Mel lost her life and we had ours turned upside down by someone else. I wonder if they have any thought or compassion for what they have done, I doubt it.
"I feel incredibly sad for Mel, that she never got to have her life… a career, love, the joy of having children etc.
"I hate not knowing what happened. I know she had significant injuries, but I hope and pray that whatever happened it was quick for her, or that there was only one person involved not a gang or something awful like that.
''Obviously, I have no idea what happened to her. All I know is that she was incredibly kind and trusting and I’ve often said that, because of this, she might have trusted the wrong person that night. Almost like her naivety was her own demise."
Dominique also opened up on how she has helped to keep her sister's memory alive through her own three daughters – who she believes Melanie would have loved "unconditionally".
She said: ''I have my own photos of Mel in the lounge but one of my daughters has a little photo of her, in her room upstairs which is nice.
"In my quieter moments I sometimes speak to Mel in my mind and ask her to look over my girls."
The new documentary takes a fresh look at Melanie's murder in the hope of finally solving the heartbreaking case.
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If you have any information regarding the murder of Melanie Hall, please call 101 and ask for Avon and Somerset Police and say you have information relating to Operation Denmark.
Body in the Bag: The Murder of Melanie Hall, airing Thursday, September 28 at 9pm on Channel 5.
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