A WOMAN has shared how she was left in shock when the passenger sitting next to her on a plane performed a sex act mid-flight.
But what shocked her even more was the airline's crew's "disgusting" reaction when she complained.
Genevieve Pascolla was onboard a United Airlines flight from London to Chicago when she noticed the passenger touching himself under a blanket.
The woman reported the behaviour to the staff but says she was left "appalled" by their reaction as they reportedly made jokes about her ordeal.
Sharing footage of the incident on Instagram, the photographer slammed the airline for its attitude.
She said: "They gave us new seats. They then started making jokes about the situation asking 'what perfume are you wearing' and excusing him saying 'he’s had a bit of wine'.
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"No one stopped him. He was allowed to finish, with a child sitting closely by."
Genevieve said that upon arrival,she was asked by airport security if she wanted an apology from the passenger, a request she rejected.
Following the incident that happened in 2018, Genevieve posted a picture of a response to her complaint by the airline.
It read: "Again, I apologise for the uncomfortable situation you experienced.
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"I appreciate that you chose United for your travel. We hope your next trip with us will be a more positive experience."
Genevieve replied: "I am appalled at the lack of action taken in this situation in which as a woman, I was terrified.
"This man is clearly capable of much more."
"Referring to being assaulted on one of your flight as a 'uncomfortable experience' is a bit of an understatement.
"Your lack of action is disgusting #metoo."
A United Airlines spokesperson, told BuzzFeed News at the time the "inappropriate and offensive conduct like this" is exceedingly rare on their aircraft, "but we have a protocol to ensure our customers’ safety because it is our top priority."
They added: "That’s why, in this case, our customers were promptly moved to different seats in a different section of the plane and law enforcement officials were summoned in advance to meet the perpetrator when the plane pulled into the gate."
Genevieve received compensation from the airline in the form of half her fare refunded in flight vouchers.
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