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Commuters hit by chaos on the railways should be given season ticket discounts, say MPs

Northern Rail, TransPennine Express, Thameslink and Great Northern should also cancel a 3.1 per cent rise for those most affected, the Commons Transport Committee said.

Disruption “demonstrates the overwhelming case for automated, or automatic compensation schemes”, it added.

Committee chair Lilian Greenwood said: “We recommend that 2018 season ticket holders most affected by the timetabling crisis receive a discount on their 2019 season tickets equivalent to the increase.”

The committee’s report delivers a scathing verdict on Transport Secretary Chris Grayling’s handling of the summer’s timetable changes debacle.

It said he was not fully informed but it was unreasonable for him to wash his hands of all responsibility.


And it blames the rail network’s “astonishing complexity”.

The Department for Transport said it had already worked with the industry to sort out compensation of up to eight per cent of the cost of an annual season ticket for those most severely hit.


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