I worked at Pandora & we can tell if you've been in the pool with your rings – and how to avoid paying for a new one | The Sun

A FORMER employee of the jewellery brand Pandora has shared how you can avoid paying for a new ring if your old one has been damaged.

Hailee Harris, who used to work at Pandora, took to TikTok to spill the beans and share tips for your next visit to the high-street retailer.

Like all things in life, even Pandora jewellery, including their famous rings, can break – and sometimes it's not even your fault, especially if it's a smaller stone that's fallen out.

''It just happens with wear. The way the stones are set, they just aren't set properly and they fall out.

''But you have a warranty for one year on everything, so you can bring it back,'' she noted in the video.

However, when it comes to items of a rose gold design or yellow gold plated, Hailee informed the rules are slightly different.

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''If you come back with something like this and it's chipped, it's because you wore it in the pool or the shower, or you're washing your hands with it.

''You really shouldn't do that when you're wearing stuff that's rose gold or yellow gold from Pandora.''

However, as she went on to explain, there is a cheeky way to get it replaced without the staff causing a lot of fuss.

''If you just act like you didn't know, we'll probably replace it for you anyway.''

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Last but certainly not least, Hailee reminded that the store does offer free cleaning in case your silver rings have turned all black.

''Hush hush I have better intel coming,'' she chuckled in the caption.

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Her video has gone viral on the social media platform, winning Hailee a whopping 5.5million views.

Since posting the clip, she has, however, switched the commenting off.

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