Energy watchdog boss says people should NOT join Don't Pay movement

Energy watchdog urges people NOT to join boycott of gas bill payments amid fears that thousands will refuse to pay this winter and cause chaos

  • Don’t Pay has urged people to cancel their direct debit payments from October 1
  • Ofgem CEO Jonathan Brearley spoke on BBC Radio 4’s Today programme
  • It comes as price cap will be updated quarterly, rather than every six months

The head of energy regulator Ofgem has said that people should not join campaigns for an energy bill strike.

A movement called Don’t Pay has urged people to cancel their gas and electricity direct debit payments from October 1, with thousands of people already pledging their support.

In an interview with BBC Radio 4’s Today programme, Chief Executive Jonathan Brearley said: ‘I know everyone is extremely worried about paying their energy bill, but absolutely I would not encourage anyone to join a campaign like this for two reasons. 

‘First of all, it will drive up costs for everyone across the board. And secondly, if you are facing difficulty in paying your bill, the best thing you can do is get in touch with your energy company.’

He added: ‘I would not encourage anyone to withhold their paying their bill because that just damages things further and it will impact them personally.’

Ofgem Chief Executive Jonathan Brearley (pictured) has said that people should not join campaigns for an energy bill strike

Don’t Pay said: ‘Millions of us won’t be able to afford food and bills this winter. We cannot afford to let that happen.

‘The plan is simple. We are demanding a reduction of energy bills to an affordable level. We will gather a million people to pledge not to pay if the government goes ahead with another massive hike on October 1.’

The group added: ‘Mass non-payment is not a new idea, it happened in the UK in the late 80s and 90s, when more than 17 million people refused to pay the Poll Tax – helping bring down the government and reversing its harshest measures.

‘Even if a fraction of those of us who are paying by direct debit stop our payments, it will be enough to put energy companies in serious trouble, and they know this. We want to bring them to the table and force them to end this crisis.’

A Don’t Pay spokesperson told ELN: ‘Ofgem’s abject failure to regulate the energy market over the past decade and protect consumers is one reason we’re in the state we are.

‘We’re facing a catastrophe this winter. Millions won’t be able to pay to keep their homes warm and that will result in thousands of people freezing to death.

A movement called Don’t Pay has urged people to cancel their gas and electricity direct debit payments from October 1, with thousands of people already pledging their support

‘The only way we will avert this is if millions of us refuse to pay these extortionate prices and collectively force Ofgem and the government to act in the interests of the people and not the energy industry.’

It comes as Ofgem confirmed the energy price cap will be updated quarterly, rather than every six months, as it warned that customers face a ‘very challenging winter ahead’.

The energy regulator said this switch to changes every three months means ‘prices charged to bill-payers are a better reflection of current gas and electricity costs’.

Ofgem added that this will also allow ‘energy suppliers to better manage their risks, making for a more secure market helping to keep costs down for everyone’. 

The London-based regulator claimed that the change to when the energy price cap is updated ‘will go some way to provide the stability needed in the energy market’. 


A Cornwall Insight forecast shows the energy price cap will stay higher than £3,300 from October to at least the start of 2024

Changes to the price cap come as household energy bills are likely to remain at more than two-and-a-half times their pre-crisis levels until at least 2024, according to latest predictions. 

Cornwall Insight, one of the country’s most respected energy consultancies, said bills will hit a staggering £3,359 per year from October for the average household, and not fall below that level until at least the end of next year. 

The price cap on energy bills, which regulates what 24 million British households pay, will hit £3,616 from January and rise further to £3,729 from April, it said.

It will begin to fall after that, but only slowly, reaching £3,569 from July before hitting £3,470 for the last three months of 2023.

What reasons does Ofgem give for changing the energy price cap frequency? 

Ofgem has issued this list today of what it describes as ‘the wider benefits of a quarterly price cap’:

  • ‘The energy market moves far more quickly now so six months is too long and it’s not sustainable for people to pay a rate up to six months old’
  • ‘Every six months means either consumers paying more than the current rate for months if wholesale prices fall or suppliers having to sell gas at a loss for months if wholesale prices go up risking collapse of suppliers which costs all consumers more money’
  • ‘It also simply delays the inevitable and means bigger changes twice a year instead of smaller changes four times a year’
  • ‘In the meantime, suppliers could go bust causing huge disruption and extra cost for consumers’
  • ‘The cap cannot artificially hold down prices, but it can stop rapid fluctuations, which we’ve seen in the wholesale market, being passed straight onto consumers and ensures that prices don’t rise fast but fall slowly – the quarterly price cap will strengthen this further’
  • ‘Reduces the need for backwardation as the price cap can more accurately reflect the current wholesale rates’

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