King's smooth visit to Kenya helped by Artificial Intelligence

Your AI-ness! Behind the scenes of the King’s smooth visit to Kenya he will be praising the helping-hand of Artificial Intelligence

  • Palace aides trialled artificial intelligence for the first time on visit to Kenya
  • Digimind software used to monitor comments on social media about the King 
  • Aides could adapt schedules of royal visits if AI warns a visit has been unpopular

King Charles will be thanking courtiers for his smooth visit to Kenya last week – but behind the scenes he will also be praising the helping-hand of AI.

The Mail on Sunday can reveal that palace aides trialled artificial intelligence for the first time during the royal visit to Kenya to monitor the King’s popularity on social media.

It follows Charles’s video address last week for Rishi Sunak’s AI safety summit at Bletchley Park, where he said the rise of artificial intelligence was as important as splitting the atom or harnessing fire.

The software, called Digimind, uses AI algorithms to monitor comments on social media about the King.

The technology works across all major platforms, including TikTok, to classify comments into three categories: negative, neutral and positive.

Popularity ratings: Palace aides have been using artificial intelligence for the first time during his visit to Kenya to help monitor the King’s popularity on social media

Each day courtiers received a summary of the King’s popularity rating in Kenya, Britain and across the world.

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According to the AI-aide, the Kenya visit was a resounding success.

At the beginning of the week King Charles’s popularity rating on Kenyan social media, calculated via a ‘sentiment rating index’ going from -100 to +100, was at +38 per cent.

By Friday afternoon it had risen to +70 per cent.

The visit also had a positive impact globally.

On Tuesday his international score was -2, compared with +51 per cent on Friday.

In Britain, it rose from +seven per cent to +54 per cent.

AI monitored online comments about whether the King should formally apologise for Britain’s colonial past, which aides looked at closely after the King’s speech on Tuesday.

A courtier said: ‘AI gives us real-time assessments of how the visit is going and enables quick decision making in response.

‘It also shows the tangible impact of the royal trips.’

In future, aides could adapt the schedule of royal visits if AI warns them that an event has been unpopular or stirred controversy.

Charles provided a video address last week for Rishi Sunak ‘s AI safety summit at Bletchley Park, where he said the rise of artificial intelligence was as important as splitting the atom 

‘AI enables us to see if an event has gone down badly on social media and would allow us to change things going forward or explain the context,’ said a palace source.

Now the trip is over, courtiers will be considering whether to extend the AI trial, weighing up if it is useful and cost-effective.

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