I paid £330 for highlights but got staircase hair…it was so yellow & the stylist didn’t bat an eyelid when I complained | The Sun

A WOMAN has revealed that she went to a hairdressers to get highlights, but was gutted when she left with “staircase” hair.

Beauty fan Stephanie Weiss took to TikTok to open up about her £330 hair nightmare.


Visibly upset after a hairdresser butchered her blonde locks, she posted a video and explained: “Y'all, I'm gonna lose my s**t. So basically, I don't know if you could tell, but I'm a little bit blonder.

“I got my hair done yesterday down here in Miami. I'm not gonna say where or by who, because I don't start no problems, but if you just [look], you can literally see where she placed the foils.

“I don't like that. That is so unacceptable in 2023. She didn't even, like, pull out the colour and then comb up some hair to make it blend better.

“I know how to do this s**t. I could do this s**t better than you.

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“Now I gotta go get that s**t fixed. Great.

“I don’t wanna go sit in the salon again and I can’t afford to over process my hair more than it's already over processed.

“I'm just, like, really upset right now and I just don't know how to cope.” 

In a follow-up video, which Stephanie shared with the caption ‘IT WAS SO BAD LOL’, the social media user went into more detail about her hair experience. 

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She said: “Okay, so this is what my hair looked like after I left the salon.

“Never in my life. Not only did I have a staircase in my hair, but the overall tone of my colour was super yellow and I don't like yellow on me.

“I've never gotten a yellow colour like that and it just was not it.

“So originally I had sent this photo to the woman who did my hair, and I was like, hey, do you think we can fix this?

“And she wasn't even like, oh, my God, I can't believe I missed that. She was just like, yeah, sure, come back on Friday and we'll fix it.

“But then afterwards, the salon had reached out to me, and they were like, how was your experience?

“And I was like, honestly, I'm just kind of upset. I paid, like, over $400 [£330] after I tipped her.

“And this is what my hair looks like. I have an event on Friday and it just really didn't look good.

“For what I paid, my hair should look nice.

“After I had talked to the people at the salon, they were begging me to come back and see someone else and not even go to her.

“I honestly didn't feel comfortable going back to anyone at the salon. 

“I'm not someone who would ever ask for my money back or complain in general and I've never had an issue with my hair, but I really think that I deserve my money back.

“So, I go on Instagram and I found out that she blocked me. I was like, this is so weird.

“She didn't even apologise, nothing. And I never attacked her, I actually told her, I adore you, but what the f**k did you do to my hair? So super weird interaction.

“I don't know if she did it on purpose. I don't know what the f**k was up with that but I was in and out of her chair in an hour and half and the whole situation was just mad f***ing weird.

“So yeah, I got my hair fixed on Friday. We did a root smudge and then my girl toned me and I'm happy with my colour.” 

Stephanie posted her clip just nine hours ago, but it has already racked up 254.4k views.

It has 77,142 likes, 311 comments and 81 shares.

Social media users were in shock at Stephanie's hair and were eager to express this in the comments.

One person said: “Literally looks like extension tracks lol.”

Another added: “I would ball my eyes out, not the staircase.”

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A third commented: “SO BAD I’m mad for you.” 

Meanwhile, someone else asked: “Did you get your money back?!” to which Stephanie simply confirmed “Yes.” 

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